Privacy Policy for GetGuideWise
Last updated: 27 July 2025
At GetGuideWise, we take your privacy seriously. This privacy policy explains what personal information we collect, how we use it, and your rights under UK and EU data protection laws (including the General Data Protection Regulation – GDPR).
Who We Are
GetGuideWise is run by LucidSynergy Ltd, a UK-based company. If you have any questions about this policy or your personal data, you can contact us at:
Email: solutions@lucidsynergy.com
Postal Address: LucidSynergy Ltd, 7 Forbes Business Centre, Kempson Way, Bury St Edmunds, Suffolk IP32 7AR
What Information We Collect
We may collect the following information when you use our website or services:
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Name and email address (e.g., when you contact us or sign up for a free guide)
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Payment details (handled securely by Sellfy and Stripe – we never store your card information)
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Technical data such as your IP address, browser type, and pages visited (via cookies and analytics)
How We Use Your Information
We only use your data when the law allows us to. Most commonly, we use it to:
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Send you the digital guides or content you’ve requested
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Respond to your messages and enquiries
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Improve our website and user experience
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Send occasional updates or newsletters (only if you’ve opted in)
We do not sell or rent your data to anyone.
Cookies
We use cookies to help our site function properly and to understand how visitors use it. You can manage your cookie preferences through your browser settings.
Sharing Your Information
We only share your personal data with trusted third parties when necessary, such as:
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Sellfy (our digital store platform)
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Stripe (for secure payments)
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Email marketing platforms (only if you subscribe)
Each of these services has its own privacy policy and complies with data protection regulations.
Your Rights
Under the GDPR, you have rights over your personal data, including:
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The right to access your data
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The right to correct any inaccuracies
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The right to request deletion of your data
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The right to withdraw consent (if you’ve given it)
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The right to object to how your data is used
To exercise any of these rights, please contact us at solutions@lucidsynergy.com.
Data Security
We do our best to keep your data safe using secure systems and encryption where appropriate. However, no system can be guaranteed 100% secure.
Changes to This Policy
We may update this privacy policy from time to time. Any major changes will be posted here, and where appropriate, we’ll let you know by email.